Frequently Asked Questions
Do we need to complete the booking form?
The booking form needs to be completed and returned 21 days prior to arrival.
You need to ensure you include arrival and departure details to allow us to coordinate the Guest Liaison staff to greet you, or if travelling to Airlie Beach arrange key pick up.
You need to include credit card details to act as the bond/security for the property and complimentary buggy (Golf Buggy applies only to Hamilton Island).
We require at least one drivers licence to be completed.
What are the peak and off-peak seasons?
- Peak-Season applies to the following periods;
- Christmas/New Year
- August Hamilton Island Race Week (3rd week in August)
- Mid-Season applies to average school holiday period in NSW and Queensland.
- Low-Season applies to all other dates.
What type of deposit is due and when is final payment required?
30% deposit is due at the time of booking; the final balance is due 30 days prior to arrival.
What is the cancellation policy?
Guest Testimonials & Reviews
We stayed at Executive on Whisper Bay. An amazing location and the sunsets were glorious. Accom Whitsunday were so accommodating surrounding refunds and alteration due to Covid. I cannot recommend these people or this location highly enough. 5 Stars. Thankyou for a wonderful holiday in these trying times.
Great friendly service! The only way to stay in Airlie Beach or Hamilton Island.
We stayed in Airlie Beach - best views, easy booking process and such a relaxing stay! Will definitely book again for a next trip!
Highly recommend, great customer service, great location of our accommodation, spacious and very liveable. Booking was an ease!