Don't just take our word for it!
Click on the links below to find out what previous guests have thought about our properties and customer service.
Frequently Asked Questions
Do we need to complete the booking form?
The booking form needs to be completed and returned 21 days prior to arrival.
You need to ensure you include arrival and departure details to allow us to coordinate the Guest Liaison staff to greet you, or if travelling to Airlie Beach arrange key pick up.
You need to include credit card details to act as the bond/security for the property and complimentary buggy (Golf Buggy applies only to Hamilton Island).
We require at least one drivers licence to be completed.
What are the peak and off-peak seasons?
- Peak-Season applies to the following periods;
- Christmas/New Year
- Easter
- Mid-Season applies to average school holiday period in NSW and Queensland.
- Low-Season applies to all other dates.
What type of deposit is due and when is final payment required?
30% deposit is due at the time of booking; the final balance is due 30 days prior to arrival.
What is the cancellation policy?
Please refer to full Booking Terms & Conditions for further details.
Guest Testimonials & Reviews
Grant and Pheobe
28/6/2023
Thank you for the amazing accomidation we really loved staying in the apartment, we will be back!!
Christine Laurenson
5/5 stars on Google
Tropical Tides is a wonderful location and the house itself is very comfortable. We were 2 families staying there including an infant and even a cot and safety gates were provided. Highly recommend and would be more than happy to stay there again
- Stayed at Tropical Tides
Narelle
Positive Review on Airbnb
Have stayed at these apartments many times throughout the years. Self contained and very convenient to the beach and pools and nice and roomy with heaps of beds. A home away from home.
- Stayed in Hibiscus 006
Hayley
Positive Review on Airbnb
Great stay for couples or families with older children/young adults. Would definitely book again and would highly recommend.
- Stayed at Bushland Pavilion
Maxim
Positive Review on Airbnb
The house is great with amazing view! This house is perfect with beautiful design and personal details in the house. There you have everything for comfortable stay. Perfect place for vocation to enjoying sun sets in a balcony. I can highly recommend for you to stay here!
- Stayed at Austinmer
Dylan Dwyer
5/5 Stars on Google
Great location! Great views! Can't ask for much better!
- Stayed at Hayman Views
Rafa Rahman
March 2023
It was a great cozy place to stay in whilst at Airlie Beach. The amenities were great and it was self sufficient
Libby Harriman
5/5 stars on Google
Beautiful house and extremely helpful hosts. Amazing location.
- Stayed at The Treehouse
Ross Henderson
May 2023
3rd time to stay here as so close to everything
Greg and Katrina Fell
Thank you Michael and Janet for a wonderful stay in your apartment. we really appreciate your well appointed, spotlessly clean apartment. A real home away from home with everything at your fingertips. cant wait to come back!