Contact Us
Please don't hesitate to contact us using the form below, telephone or email.
Have you taken a look at our Frequently Asked Questions? You may find just what you're looking for.
Location
2/89 Shute Harbour Road, Cannonvale QLD 4802
Frequently Asked Questions
Do we need to complete the booking form?
The booking form needs to be completed and returned 21 days prior to arrival.
You need to ensure you include arrival and departure details to allow us to coordinate the Guest Liaison staff to greet you, or if travelling to Airlie Beach arrange key pick up.
You need to include credit card details to act as the bond/security for the property and complimentary buggy (Golf Buggy applies only to Hamilton Island).
We require at least one drivers licence to be completed.
What are the peak and off-peak seasons?
- Peak-Season applies to the following periods;
- Christmas/New Year
- Easter
- Mid-Season applies to average school holiday period in NSW and Queensland.
- Low-Season applies to all other dates.
What type of deposit is due and when is final payment required?
30% deposit is due at the time of booking; the final balance is due 30 days prior to arrival.
What is the cancellation policy?
Please refer to full Booking Terms & Conditions for further details.
Guest Testimonials & Reviews
Jessica Thomas
5/5 stars on Google
This place was amazing. Exceeded our expectations. Beautiful view, comfortable, clean, quiet, close to everything. Better than the pictures. Great value for money. Thank you for such a great stay. Will definitely be back!
- Stayed at Tranquil Oasis
Shanshan
Positive Review on Airbnb
Thanks to the Enthusiastic landlord,The best landlord,Photos can't describe the beauty of this apartment , invincible sea view apartment, everything needed for the configuration in the apartment, the highest cost performance of its kind, My children like this apartment so much, and I will introduce it to all my friends.and seeing you next holiday.
- Stayed in Ocean Pearl
Jasmin Canete
January 2023
We had a great time at this accomodation. It has everything we needed. The view is breathtaking & the amenities of the complex were excellent. Thank you
Jillian
Absolutely stunning location and the perfect set up for a family of 7 adults. It was very helpful to have the supplies of cleaning products & food on arrival.
Overall very greatful for our time.
Isabella
09-12-25
We were informed that our accomodation was double booked 2 weeks before our trip - which is a totally avoidable mistake on the company's end. BUT, I want to thank the staff over at Airlie beach that were able to find us another accommodation in the same area and provide us with a stay still in our price range.
We stayed at The Crabpot for 3 nights and can not recommend it enough. The apartment was spacious, very clean, had great AC, good views, and reclining couches that allowed us to relax after a full day out. Parking spots were easy to access, and the apartment is a short 10min walk to the main strip.
Overall, I thank the team for taking care of us after the hiccup, and we enjoyed our stay at The Crabpot.
Glenn Clifford
5/5 stars on Google
Couldn't fault the service ,were always on the ball ,thanks for the help that was provided by the staff to make this weekend great
- Stayed at Serenity Views
Narelle
Positive Review on Airbnb
Have stayed at these apartments many times throughout the years. Self contained and very convenient to the beach and pools and nice and roomy with heaps of beds. A home away from home.
- Stayed in Hibiscus 006
Brodie Allen
April 2023
AMAZING! Most relaxing place everrrr, would recommend!
Bradley Ausburn
May 2023
We had a great time in the accommodation.
Great views of Airlie Beach really close to everything.
Very clean and tidy
Loved it
Narinda
Positive Review on Airbnb
We had a wonderful stay here, it's spacious, well equipped, and the surrounds are really beautiful. It's close to a wonderful restaurant on the beach and just a short drive to Airlie beach.
- Stayed at Bushland Pavilion